Telehealth | Bingham Healthcare

Bingham Healthcare Telehealth

In light of the COVID-19 outbreak, we are doing everything we can at Bingham Healthcare to provide high-quality and compassionate care while ensuring the health, safety, and well-being of our patients. As a result, we are now scheduling telehealth appointments which will allow you to visit with our doctors from the comfort of your home.

Telehealth Visits

Bingham Healthcare offers telehealth visits or secure online appointments to provide healthcare for those in need. This convenient service allows patients to see their provider in the comfort of their own home.

How It Works

To have a virtual visit, you just need a mobile device, tablet or computer with a camera and internet connection.

Once the appointment is scheduled, you will receive a confirmation email or text message with step-by-step instructions. On the day of the visit you can video chat with your provider.

Call Your Provider To Schedule A Telehealth Visit Today!

Accepted By Most Insurances

In light of the current COVID-19 situation, most insurances (both private and public) are covering telehealth visits.

Simple and Convenient

See your doctor from anywhere you are. Just find your doctor and schedule a time that works for you.

No Downloads Required

No need for software or to create an account. You can be seen from PC, Mac, iOS, and Android!

Private and Secure

We adhere to HIPAA, PIPEDA, and GDPR data privacy guidelines. All of your data is private and secured.

Frequently Asked Questions

Do I need to sign up for an account?

No, as a patient you actually don’t need to create an account with us to see your provider. You can simply go to your providers page (https://binghamhealthcare.org/find-a-doctor). You will check in and your provider will start the call when they are ready.

Is this secure?

All data is encrypted, patient sessions are anonymous (we don’t know who you are) and no patient info is stored persistently. We use the AES cipher with 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.

How do I get rid of an echo?

The following steps should be done by you and your provider:
1. Use headphones
2. Reduce the volume of speakers
3. Move the microphone away from the speakers

How can I improve video quality?

1. Restart your computer: restart your computer before your first call.
2. Wifi: be close to your wifi router, make sure no other parties on the network are using up the bandwidth, and you don’t have a lot of browser windows open.
3. CPU/GPU usage: ensure no high intensity programs are running on the computer.

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